In an effort to safeguard its elderly population from fraud, Osaka, Japan has introduced a new rule effective August 1, 2025, prohibiting elderly individuals from using mobile phones while operating ATMs.
This ordinance aims to reduce distractions and prevent scams that target seniors by exploiting phone conversations, often called voice phishing.
In addition, considerations are underway for implementing a daily withdrawal limit to further protect elderly users. These measures reflect Japan’s proactive stance in combating financial fraud amongst its senior citizens.
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